Question 1

Can I import the inventory I already have in Excel?

Accepted Answer

Yes. You upload your file and the AI maps the columns, including your structure of units, sites and buildings. If today you keep it in Excel, Power Apps or a Teams form, that is the starting point. If you'd rather not do the inventory yourself, we do the on-site survey.

Question 2

How long does implementation take?

Accepted Answer

A new account is up and running the same day: you create the account, import your Excel and print the QR labels. With an on-site survey and preventive plans configured by category, the full plan is running in about four weeks. There is no mandatory consulting.

Question 3

Do I need a Parso administrator to add categories, fields or sites?

Accepted Answer

No. A master user at your company configures categories, custom fields, sites, criticality and transfers without going through us. Training is included.

Question 4

Does it handle corrective work as well as preventive?

Accepted Answer

Yes. A corrective work order is created from the asset record, from the app by scanning the QR, or automatically from a failure report in Service Requests or from a public incident report. Preventive and corrective work live in the same calendar, kanban and Gantt.

Question 5

Can I see preventive work by week, not just by month?

Accepted Answer

Yes. A calendar with daily, weekly and monthly views, and a Gantt to plan the year. Plans trigger by fixed or floating date, by meter reading (for example every 250 hours) or by event.

Question 6

What happens if the technician has no signal in the basement or on the plant floor?

Accepted Answer

The app queues the changes and syncs when the connection returns: checklist, photos, signature, voice notes and spare-parts usage.

Question 7

Can I know where each asset is and who is in charge of it?

Accepted Answer

Yes. Every asset has a location (site, building, floor, area) and a custodian. Transfers are kept in a history showing who moved it, when and to where, including write-offs for damage, theft or loss. Location is updated manually or by scanning the QR; no sensors required.

Question 8

How many users can work at the same time?

Accepted Answer

As many as you need. The infrastructure is elastic and the same platform serves tens of thousands of our customers' active employees. For large accounts we offer load testing and response times by contract.

Question 9

Can my external vendors work inside Parso?

Accepted Answer

Yes. Each vendor technician logs in with their own user and only sees their own orders. They quote inside the order, attach their PDF report and sign off on closing. If you'd rather they not enter the system, the email agent reads their reply and updates the order.

Question 10

Will it alert me when vendor contracts, policies or certifications expire?

Accepted Answer

Yes. Vendor documents with expiration dates, contracts with their own SLA and schedule, and email and push alerts before they expire. Each vendor has a scorecard of compliance, cost and times for the renewal.

Question 11

Can I evaluate a vendor against the SLA they signed?

Accepted Answer

Yes. Response and resolution times are measured against the contract SLA, with a traffic light on each order and a report per vendor.

Question 12

Is it useful for an audit or for ISO?

Accepted Answer

Each asset stores certifications with a status of valid, expiring or expired, and the compliance screen organizes the evidence for ISO 9001, 45001, 14001 and 55001 by clause, ready to export. Parso organizes and exports your operational evidence; it does not replace your management system.

Question 13

Is there a record of who changed what?

Accepted Answer

Yes. A full audit log of orders, assets and configuration, included in all plans.

Question 14

Does it integrate with SAP, Oracle or another fixed-asset ERP?

Accepted Answer

Parso Assets does not replace your fixed-asset accounting module or calculate depreciation; it focuses on operations and maintenance. So you don't have to enter data twice, you load from your ERP via Excel/CSV or the REST API. Real-time integrations are evaluated case by case with your IT team.

Question 15

Can I ask Claude or ChatGPT about my maintenance data?

Accepted Answer

Yes, via MCP. A read-only connector, with a token per user and respecting your account's roles.

Question 16

How is it billed?

Accepted Answer

Per active user, any role: internal technicians, vendor technicians and viewers all count the same. The mobile app, audit log, three languages and 12 currencies are included, with no add-ons. Free 14-day trial, no card required; for pricing, talk to sales.

Asset management and maintenance software for corporate facilities

The maintenance spreadsheet stops working the day you have more than one building

Live in days, not months

1.Import

2.Label

3.Automate

Inventory, work orders and preventive maintenance in one CMMS

Asset inventory

Work orders

Preventive maintenance

Spare parts

External vendors

Certifications & compliance

Dashboard & reports

Mobile app (iOS & Android)

The CMMS with native AI. Not an AI add-on.

Repair or replace, with a date

Ask your data

Connect your own assistant

Agents that do the paperwork

Anyone in the building can report a failure. No account, no app.

Built for the buildings you run

Banks & corporate offices

Hospitals & regulated

Business parks

Manufacturing

Pricing that scales with your team

Parso Assets FAQ

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